Frequently Asked Questions
How can I reach you?
I’m always here to help! Whether you have a question or just want to chat about my pieces, I’m available every day of the week.
My Hours:
Mon – Fri: 9:00 AM – 5:00 PM
Sat – Sun: 10:00 AM – 4:00 PM
I do my best to get back to you within 24 hours, but I always strive to respond as quickly as I can.
✉️ Email me at: support@hazelwinslowjewelry.com
How is your jewelry made?
Every piece I make is crafted with care and attention to detail. I handpick the finest materials, and I personally oversee every step of the process so that what reaches you is something I am proud to have made.
Is your jewelry durable? Will it tarnish?
Yes. My jewelry is crafted with high-quality materials and is designed to last. My stainless steel pieces are 100% waterproof and will never tarnish.
How long do I have to return my order?
I want you to love your jewelry as much as I loved making it. If for any reason it’s not quite right, you can return it within 90 days of receiving it.
✉️ Email me at: support@hazelwinslowjewelry.com
Do you offer free shipping?
Yes, I’m happy to offer FREE shipping across the USA! Once your piece is on its way, I’ll send you a tracking number so you can follow its journey from my studio to your door.